Feeling abit depressed today. Don’t feel like talking much about it here as it is too personal. Anyway, I think talking about it will make me even more depressed. I know that all things will pass and most times, I abide by that principle but how I wish I have a remote control that I can press ‘fastforward’ and things will pass faster and in a blur. Which reminds me, I have not watched the movie ‘Click’. That is where I got the idea of fastfoward time by the way.
I actually sms babe just now to ask if he want to watch Dark Knight after work today. We initially planned to watch it this Friday but since I am not in the mood for anything else, I thought might as well go tonight so that I won’t affect others with my depressing mood. What better way to hide them than sitting in a dark room with lots of other people and watch something from the world of fantasy! But turn out there is only one showing tonight after 6pm, i.e. at 9something. By the time we finish, would be midnight already.
Maybe that is good too. Then we can go buy our ticket first and have our dinner somewhere nearby after that. Walk around a little and then should be just nice to go for the movie. Or else, we can always buy the ticket, go back home for dinner and then come out again around 9pm-ish! But I only got ‘See 1st' sms back from babe wor! Hence, don’t know will go or not! Babe use that phrase so much (see first) that I get very irritated with him sometimes. Men! Never can make up their mind! Hhmpf!
Aiyah, enough lar for now. Will write more when I am in a better mood! I write too much now, you all more depress than me!
Wednesday, August 13, 2008
Tuesday, August 12, 2008
I wish to wish on the wishing star!
Today is officially I worked in this company for 4 months and I am waiting for my confirmation letter, which is one month overdue! I just hope that this means that my boss is fighting for my right to get higher increment than usual! LOL~! Wishful thinking perhaps but I am definitely working hard here now. In fact, this company does not believe in honeymoon phase at all. We prefer to hire people with a lot of work experience and can just come in and start work right away. We do have a few fresh graduates but 90% of the people here have many years of work experience behind them.
I guess, being a small but growing company, this is how it gains its competitive edge. By making sure that it human resource are of the elite group, the know-how is already there. In other word, the company strategy is to ‘purchase’ knowledge and implant it into the company. Of course, eventually, the company would have to split its strategy to start hiring people to train them up as getting the best-of-the-best might eventually be too costly or saturated the breakeven benefit! Of course, being one of the first few in this company does have it perks and benefits. Smaller company means less redtapes, less procedures and also more chance of being recognize and promotion! All we need to do is make sure that the company is profitable!
WOW! Reading back what I have typed, it is a mindful for me too! So, feel free to scroll down immediately and just leave me a comment already! *BLUEK!* My head is actually filled with things that I need to do, i.e. what is expected of me but at the same time, I can’t help but think of ways to try and improve the ways things are done here. My ex-colleagues in Kch will tell you that I simply cannot sit and wait for things to get better if I can or know how to improve it. Of course, in Kch, I had a great team of IT people to support me with some of the ideas that my crazy mind can think up.
But here, there is not IT team at all to help me. And me, half tank (or rather, half full) on matters related to programming, am really stucked. I have a few reports that I know I will be able to make more efficient by automate it but with no programmer to help, I am basically stucked! I mean I can do simple macro but that is basically the limit of my knowledge. I was contemplating to take up some program language courses and even went as far as to suggest it to my boss.
Initially he agreed but eventually he decided that perhaps I should seek our sister company help and see if they can help me. But the thing is, I know fully well that they will not be able to provide me with the support that I require. After all, why should they help me when this is added job for them of which they will not derive any benefit from at all. Hence, I am backed to square one! I have created a few reports manually or rather semi-manual since the macro takes care of half of the work.
But, I want to fully automate it. Let me tell you, it is really frustrating! On top of that, I have one project after another piling up. Of course, as time goes by, additional responsibilities, new projects, new reports requested and so forth. Sometimes, I simply do not know what to do first. At times, I am so blurred that I just decided that I need a breather! Which is why I am pouring myself into my blog here now! I know that I should start to be more organize in a way that I can prioritise each and everyone of my projects. But even thinking at the height of the mountains that I am going to leap over, I am already feeling blurred and stressed!
Gosh! I better takes things one at a time I guess or else the stressed might just start to eat me alive! I was complaining to RK, SK and DD that I am getting gastric for no apparent reason, i.e. pain even when I ate or not. At times, in my keenness to complete my report/macro, I even forgotten to drink water for the whole morning or afternoon! No wonder I start to feel the beginning of a sorethroat. Good thing babe and I managed to find a stall near our apartment that sells coconut drink. We bought 4 big packets from 4 coconuts! Cost us RM10 but it was worth it.
He is also starting to get headache caused by pain in his gum. I think perhaps because heaty due to not enough water and the weather. Or maybe because of the durian we been taking last week. But the durian was so cheap mar!!! 50% discount and there was even 2 pkt of super grade durian for RM20! *BLUSH!* No wonder we are getting sick huh? There are still some more in the fridge but I think I will make them into tempoyak this weekend and keep it. Rather not risk taking them unless I want to go on MC! *evil grin* LOL!
Of course, there is actually another reason that I am reluctant to eat the durian! Durian = FAT!!!! Some of you might know why but others, I guess I will tell you more on the news when it is more finalised and all parties are ok. For now, it is a big big big secret! So, people (you know who you are) you are sworn to secrecy!!!! GRIN!!!!
I guess, being a small but growing company, this is how it gains its competitive edge. By making sure that it human resource are of the elite group, the know-how is already there. In other word, the company strategy is to ‘purchase’ knowledge and implant it into the company. Of course, eventually, the company would have to split its strategy to start hiring people to train them up as getting the best-of-the-best might eventually be too costly or saturated the breakeven benefit! Of course, being one of the first few in this company does have it perks and benefits. Smaller company means less redtapes, less procedures and also more chance of being recognize and promotion! All we need to do is make sure that the company is profitable!
WOW! Reading back what I have typed, it is a mindful for me too! So, feel free to scroll down immediately and just leave me a comment already! *BLUEK!* My head is actually filled with things that I need to do, i.e. what is expected of me but at the same time, I can’t help but think of ways to try and improve the ways things are done here. My ex-colleagues in Kch will tell you that I simply cannot sit and wait for things to get better if I can or know how to improve it. Of course, in Kch, I had a great team of IT people to support me with some of the ideas that my crazy mind can think up.
But here, there is not IT team at all to help me. And me, half tank (or rather, half full) on matters related to programming, am really stucked. I have a few reports that I know I will be able to make more efficient by automate it but with no programmer to help, I am basically stucked! I mean I can do simple macro but that is basically the limit of my knowledge. I was contemplating to take up some program language courses and even went as far as to suggest it to my boss.
Initially he agreed but eventually he decided that perhaps I should seek our sister company help and see if they can help me. But the thing is, I know fully well that they will not be able to provide me with the support that I require. After all, why should they help me when this is added job for them of which they will not derive any benefit from at all. Hence, I am backed to square one! I have created a few reports manually or rather semi-manual since the macro takes care of half of the work.
But, I want to fully automate it. Let me tell you, it is really frustrating! On top of that, I have one project after another piling up. Of course, as time goes by, additional responsibilities, new projects, new reports requested and so forth. Sometimes, I simply do not know what to do first. At times, I am so blurred that I just decided that I need a breather! Which is why I am pouring myself into my blog here now! I know that I should start to be more organize in a way that I can prioritise each and everyone of my projects. But even thinking at the height of the mountains that I am going to leap over, I am already feeling blurred and stressed!
Gosh! I better takes things one at a time I guess or else the stressed might just start to eat me alive! I was complaining to RK, SK and DD that I am getting gastric for no apparent reason, i.e. pain even when I ate or not. At times, in my keenness to complete my report/macro, I even forgotten to drink water for the whole morning or afternoon! No wonder I start to feel the beginning of a sorethroat. Good thing babe and I managed to find a stall near our apartment that sells coconut drink. We bought 4 big packets from 4 coconuts! Cost us RM10 but it was worth it.
He is also starting to get headache caused by pain in his gum. I think perhaps because heaty due to not enough water and the weather. Or maybe because of the durian we been taking last week. But the durian was so cheap mar!!! 50% discount and there was even 2 pkt of super grade durian for RM20! *BLUSH!* No wonder we are getting sick huh? There are still some more in the fridge but I think I will make them into tempoyak this weekend and keep it. Rather not risk taking them unless I want to go on MC! *evil grin* LOL!
Of course, there is actually another reason that I am reluctant to eat the durian! Durian = FAT!!!! Some of you might know why but others, I guess I will tell you more on the news when it is more finalised and all parties are ok. For now, it is a big big big secret! So, people (you know who you are) you are sworn to secrecy!!!! GRIN!!!!
Woh Teah
Good morning~! Short one just to share the woh teah that I made during the weekend. Basically, it is just meat wrapped on wheat skin and then pan fried till crispy. For the meat fillings, typically, it would be minced pork, shredded radish and carrot. But since I wanted to add a twist to it, I stir fry chopped big onion till it is soft and fragrant, add in mince pork and mince mutton. Add seasonings such as salt and pepper to taste. Stir till cook and leave to cool.
Th skin is easy to make to. Just needs lots of patience! All you need is wheat flour and water. Typically, 300g of wheat flour, you will need about 1/2 cup of water. Add the water slowly to the flour and knead till it no longer stick to your hand or the bowl. Then roll it out using a rolling pin or if you have one of those pasta making machine that can help to flatten it, even better. Then use a round cutter to cut the pasta.
Then just panfried the skin that is already filled with the cooked cooled meat just now. Super yummy dipped in chilli sauce, especially Thai chilli sauce.
p/s: I know, should take pic of how to wrap them but forgotten to take pic! Next time yah :P
Th skin is easy to make to. Just needs lots of patience! All you need is wheat flour and water. Typically, 300g of wheat flour, you will need about 1/2 cup of water. Add the water slowly to the flour and knead till it no longer stick to your hand or the bowl. Then roll it out using a rolling pin or if you have one of those pasta making machine that can help to flatten it, even better. Then use a round cutter to cut the pasta.
Then just panfried the skin that is already filled with the cooked cooled meat just now. Super yummy dipped in chilli sauce, especially Thai chilli sauce.
p/s: I know, should take pic of how to wrap them but forgotten to take pic! Next time yah :P
Monday, August 11, 2008
Lazy Weekend
Feeling abit blur this morning and can't wait till I reached office to get my cuppa coffee for the morning! Had not been sleeping well last night, keep on waking up throughout the night. I think I must have wake up at least 5-6 times last time and 2 times to go washroom. Its just one of those night where you don't feel comfortable no matter how you sleep. When the blanket is on, it is too hot but with it off, it is too cold. If only half on, then the uncover part of the body will be too cold. Arghh!
I wonder if this is because of the durian I ate yesterday afternoon. Or maybe because overdose on naps on Saturday and Sunday. Basically, on Friday night, I slept at around 1-2am. Babe went off to bed at around 11.30pm since he had to wake up early to go to work the next day (around 6.30am). Not that I didn't wake up early also on Saturday morning to make babe his breakfast. But when he left for work at 7am, I promptly went back to bed and slept until 11am!
Then I did a some spring cleaning on the apartment, so dusty although just 2 of u staying there. we are starting to keep the windows close when we are both not at home to see if the place is still as dusty. Then of course, cook for lunch. After babe got back, we ate and proceed to Sunway Lagoon hotel to pick up my aunt and cousin. We went to The Submit for sticky mango rice and tomyam noodle.
After that, we drove them to KLCC to meet up with their relatives for dinner there. We left Submit at around 5pm and only finally drop them off at KLCC at 6pm. Initially we though we will stop by too since it will not be often that we make the trip to city center. But as it was already 6pm, babe and I decided to just drop them and go back. Of course, we promptly got ourself lost and ended up using the long way back home.
After that, we basically didn't go out from the house except to get babe's ciggie. Babe slept pretty early on Saturday night (before 12midnight) and he only woke up at 2pm the next day! I woke up once at 9am and after checking the time, went back to sleep again until 12 noon. After that, I simply can't sleep anymore. So, woke up, took out the pork belly to defrost and watch internet tv. I am glad I woke up though because I managed to catch 'Monster Ark' that I though starts at 9am.
We had lunch at 3pm (LOL~!) and then watch some more internet tv and dinner at 8pm! And guess what babe did before dinner? He slept again at around 5 and only woke up when I start heating up the food for dinner. Of course, the ironing session started after I clean up the dinner. And football at 10pm and we go off to bed again at 12midnight right after his football finished!
That's my boring-nothing-much-happened-weekend. whatever you feel like doing, including sleeping or just laze around the house doing absolutely nothing. Well, not absolutely nothing since I can't stay still in one place not doing anything unless I am sleeping. But I think you got what I mean.
Oh, I forgot, I made minced pork + lamb woh teah but am too lazy to post any pic now:P Will do that in another post with the recipe later.
I wonder if this is because of the durian I ate yesterday afternoon. Or maybe because overdose on naps on Saturday and Sunday. Basically, on Friday night, I slept at around 1-2am. Babe went off to bed at around 11.30pm since he had to wake up early to go to work the next day (around 6.30am). Not that I didn't wake up early also on Saturday morning to make babe his breakfast. But when he left for work at 7am, I promptly went back to bed and slept until 11am!
Then I did a some spring cleaning on the apartment, so dusty although just 2 of u staying there. we are starting to keep the windows close when we are both not at home to see if the place is still as dusty. Then of course, cook for lunch. After babe got back, we ate and proceed to Sunway Lagoon hotel to pick up my aunt and cousin. We went to The Submit for sticky mango rice and tomyam noodle.
After that, we drove them to KLCC to meet up with their relatives for dinner there. We left Submit at around 5pm and only finally drop them off at KLCC at 6pm. Initially we though we will stop by too since it will not be often that we make the trip to city center. But as it was already 6pm, babe and I decided to just drop them and go back. Of course, we promptly got ourself lost and ended up using the long way back home.
After that, we basically didn't go out from the house except to get babe's ciggie. Babe slept pretty early on Saturday night (before 12midnight) and he only woke up at 2pm the next day! I woke up once at 9am and after checking the time, went back to sleep again until 12 noon. After that, I simply can't sleep anymore. So, woke up, took out the pork belly to defrost and watch internet tv. I am glad I woke up though because I managed to catch 'Monster Ark' that I though starts at 9am.
We had lunch at 3pm (LOL~!) and then watch some more internet tv and dinner at 8pm! And guess what babe did before dinner? He slept again at around 5 and only woke up when I start heating up the food for dinner. Of course, the ironing session started after I clean up the dinner. And football at 10pm and we go off to bed again at 12midnight right after his football finished!
That's my boring-nothing-much-happened-weekend. whatever you feel like doing, including sleeping or just laze around the house doing absolutely nothing. Well, not absolutely nothing since I can't stay still in one place not doing anything unless I am sleeping. But I think you got what I mean.
Oh, I forgot, I made minced pork + lamb woh teah but am too lazy to post any pic now:P Will do that in another post with the recipe later.
Friday, August 8, 2008
Lets shout about LUNCH!
I am so sleepy now! Must be all the carb and sugar that I had for lunch just now! It was a great fantastic lunch by the way but I think we ate way too much and laugh/talk even more than usual! But it was really fun and by the time we are done with all the food, we actually felt that some of the food had digested due to our non-stop laughter and chit chat!
Since it is Friday, we decided to go out for our lunch. We made of pact not to bring any food from home today! We were really spoiled for choice and can't decide what to have. It fact, we originally planned to visit Canton-i for our lunch but changed our mind when a colleague informed us that it is very pricey for local chinese food. Instead, she recommended this place called Izzi at Uptown.
So, as I mentioned this morning, we made up our mind to go there especially with all the great promotion that is happening for the month of August. The best is of course 65% off the ala-carte menu if you have citibank credit card. Even if you don't have citibank credit card, don't worry. You still can get 50% discount but promotion limited to this month only. But we have our eye on the promotion set lunch there this month which includes starter, main course, dessert and drinks at a mere RM12.99 or less than RM15 if include the service charge and tax. And the most important part, the place came highly recommended by our colleague and she was right!
Ceaser Salad - very nice and plenty of parmesan cheese on top!
Since it is Friday, we decided to go out for our lunch. We made of pact not to bring any food from home today! We were really spoiled for choice and can't decide what to have. It fact, we originally planned to visit Canton-i for our lunch but changed our mind when a colleague informed us that it is very pricey for local chinese food. Instead, she recommended this place called Izzi at Uptown.
So, as I mentioned this morning, we made up our mind to go there especially with all the great promotion that is happening for the month of August. The best is of course 65% off the ala-carte menu if you have citibank credit card. Even if you don't have citibank credit card, don't worry. You still can get 50% discount but promotion limited to this month only. But we have our eye on the promotion set lunch there this month which includes starter, main course, dessert and drinks at a mere RM12.99 or less than RM15 if include the service charge and tax. And the most important part, the place came highly recommended by our colleague and she was right!
Ceaser Salad - very nice and plenty of parmesan cheese on top! 
Izzy dough ball - So-so only but bread lovers would love the warm bread which melts butter
Springroll - ok only to me
Mongolian chicken with rice - abit too spicy for me but my colleagues love it
Pizza - basically just tomato and cheese on very thin crispy crust. Very nice!! If plain pizza at Izzy tasted this great, what about those with meat or seafood...yummy!
Noticed that there is no dessert pic? Err, we were too excited when we saw the cakes that we just can't wait to get started and forgotten all about taking pictures! I had carrot cake which was simply yummy. It is filled with lots of carrot and nuts. The moment you bite into it, it just seem to melt in your mouth. The choc fudge is worth trying as well. It has a really rich smooth texture that will have you going at it again and again. The brownies are actually walnut brownies that is filled with nuts and dark chocolate.
All in all, it is definitely worth our RM15 per person. Definitely will be going back there again to try their other stuff.
Till Death Do Us Part
It is Friday I know, I know, my post this week seems to be start with reminding you all what day it is...). And it promise to be a great day! Not only it is the last day before the weekend is here, but my boss is on leave and our weekly conference call with our boss overseas at 9am today has just been postponed! Ate a wonderful breakfast that one of my colleague bought for us. And we are planning to go out for a great lunch later.
Planning to go to this place called Izzi Pizza (http://izzipizza.com) that seems to have some great promotion (http://izzipizza.com/my/?modul=promo). One that stick to the mind is the 65% discount if you are using citibank credit card but there are of course terms and conditions that applies. However, I think those are reasonable terms and conditions though. We are planning to have the RM12.99 per person for starter, main course, dessert and soft drink for our lunch today.
Some more, if we can hussle seven people to go out for lunch today, the 7th person will eat free. this means that plus tax, one person pay about RM12.80 only instead of RM14.94. Thats RM2.14 savings per person. Not much but with inflation, every dollar and cents count. There are a few other interesting promotion as well, eg. buy one pizza, free one.
I am still listening to the mix.fm, the Lie Detector Test program. Getting pretty hooked to the program. Yesterdays was abit boring because well, nothing happened! No drama, nothing. Yar Yar, very mean of me but the whole idea of listening in to this kind of program is because you want to hear about other people's woes, problems and drama right? (Gosh! I am showing my true colors and turning into a mean mean mean person??)
Today program has another husband and wife couple, married for 10 years with kids. Apparently, the wife felt that the husband has been abandoning the 3 kids and her, i.e. not doing his fatherly and husband duty as he should. She felt that there is very love in the relationship and the romance has died. So far, the program has been very tense and the husband is getting more and more nervous with each question. At one point, the DJs are even asking him if he is he alright because he was breathing really heavy and fast, i.e. nervous.
The answers he gave to all the questions are the 'correct' answers but the lie detector machines are seeing through him at every point and calling him a liar! The machine shows that he love his wife still be he felt very stress going home to the wife everyday. He rather be at work. He regretted marrying the wife and he has been unfaithful to her. DJs asked the husband 3 times has he been unfaithful and he answered no, but the machine found him to be deceptive.
Asked the husband if he wants to be with the wife for the rest of his life and he said yes, and for once, he is faithful to her. Then ask him, if the wife will stay with him for the rest of her life. He said confidently yes, machine say that this is the truth. And final question, whether he will improve himself after all this and he said yes, machine once again found him to be telling the truth. And it ended with that. Phew!
Through all this, I admire the wife because she basically also said that she will stay with the husband despite knowing the truth that the hubby has been unfaithful to her and regretted marrying her. The reason? For her kids~! I have mixed feelings when I hear this. On one hand, why should the husband be given a second chance if he is not even doing what he is suppose to do as a husband and father. On the other hand, 10 years is a long time to throw away.
It seems that in most cases, the wife will always think of the kids first before deciding whether to end a marriage or not. Where as the husband, well, I really don't know what they are thinking. Are the caveman gene so deep in their DNA that they just can't help their urge to conquer more than one woman after certain time? It seems that it is no longer surprising to hear a husband after x-time of marriage, somehow, have mistress at one point of their life!
Of course, I am not saying all husbands are like that. I am just saying that it seems to be turning into a trend. Anyway, as I was saying again and again, if you can't handle the truth, then, for godsake, do not register yourself and your whoever for the lie detector test. You might not like the truth as much. It is one thing to suspect something but totally something else to have your suspicion confirmed, especially on national radio!
Planning to go to this place called Izzi Pizza (http://izzipizza.com) that seems to have some great promotion (http://izzipizza.com/my/?modul=promo). One that stick to the mind is the 65% discount if you are using citibank credit card but there are of course terms and conditions that applies. However, I think those are reasonable terms and conditions though. We are planning to have the RM12.99 per person for starter, main course, dessert and soft drink for our lunch today.
Some more, if we can hussle seven people to go out for lunch today, the 7th person will eat free. this means that plus tax, one person pay about RM12.80 only instead of RM14.94. Thats RM2.14 savings per person. Not much but with inflation, every dollar and cents count. There are a few other interesting promotion as well, eg. buy one pizza, free one.
I am still listening to the mix.fm, the Lie Detector Test program. Getting pretty hooked to the program. Yesterdays was abit boring because well, nothing happened! No drama, nothing. Yar Yar, very mean of me but the whole idea of listening in to this kind of program is because you want to hear about other people's woes, problems and drama right? (Gosh! I am showing my true colors and turning into a mean mean mean person??)
Today program has another husband and wife couple, married for 10 years with kids. Apparently, the wife felt that the husband has been abandoning the 3 kids and her, i.e. not doing his fatherly and husband duty as he should. She felt that there is very love in the relationship and the romance has died. So far, the program has been very tense and the husband is getting more and more nervous with each question. At one point, the DJs are even asking him if he is he alright because he was breathing really heavy and fast, i.e. nervous.
The answers he gave to all the questions are the 'correct' answers but the lie detector machines are seeing through him at every point and calling him a liar! The machine shows that he love his wife still be he felt very stress going home to the wife everyday. He rather be at work. He regretted marrying the wife and he has been unfaithful to her. DJs asked the husband 3 times has he been unfaithful and he answered no, but the machine found him to be deceptive.
Asked the husband if he wants to be with the wife for the rest of his life and he said yes, and for once, he is faithful to her. Then ask him, if the wife will stay with him for the rest of her life. He said confidently yes, machine say that this is the truth. And final question, whether he will improve himself after all this and he said yes, machine once again found him to be telling the truth. And it ended with that. Phew!
Through all this, I admire the wife because she basically also said that she will stay with the husband despite knowing the truth that the hubby has been unfaithful to her and regretted marrying her. The reason? For her kids~! I have mixed feelings when I hear this. On one hand, why should the husband be given a second chance if he is not even doing what he is suppose to do as a husband and father. On the other hand, 10 years is a long time to throw away.
It seems that in most cases, the wife will always think of the kids first before deciding whether to end a marriage or not. Where as the husband, well, I really don't know what they are thinking. Are the caveman gene so deep in their DNA that they just can't help their urge to conquer more than one woman after certain time? It seems that it is no longer surprising to hear a husband after x-time of marriage, somehow, have mistress at one point of their life!
Of course, I am not saying all husbands are like that. I am just saying that it seems to be turning into a trend. Anyway, as I was saying again and again, if you can't handle the truth, then, for godsake, do not register yourself and your whoever for the lie detector test. You might not like the truth as much. It is one thing to suspect something but totally something else to have your suspicion confirmed, especially on national radio!
Thursday, August 7, 2008
FLYING HIGH IN THE SKY! YEAH I AM A BIRD!!
Suddenly the world seems like a brighter place to live. Feeling floaty and almost light headed now because my boss has just left the office for the day and would not be on leave tomorrow and only back to work on Monday! (Or maybe lightheaded because of the prawn we took for lunch just now..hhmmm). So, with the cat away, the 3 little timid mice suddenly become great big rhino and grow horns! We were discussing that maybe we should all go back earlier too today instead of waiting for 6pm.
I was happily agreeing with them when I suddenly realised that I don’t have my car with me! Babe is driving my car. Darn! So, since I can’t reap the benefit by going back early, I must have something to make sure that at least I get something right? What I did? Tell my colleagues that if they want to go back early, they need to think of something to bribe me lar, OF COURSE! LOL~! Or else, only they enjoy, me ler??? I even sms my babe to tell him the news but no response from him at all! Hmmpff!
Oh perhaps I should go and walk around Jusco and see if anything look interesting? Eiks! I better not, or else might end up like this afternoon. I went to Jusco this afternoon with the intention to get some vegetable to cook for dinner tonight. End up, saw the big nice fresh prawn for sale for RM16.89 per kg. Those prawns are bigger than my thumbs although it says the size is M. Usually, places like Giant and Tesco, M would be half the size. So, I bought some about half kg worth since we have fridge in the pantry. Will just keep them in the freezer compartment till I am ready to go.
But on the way back to the office, suddenly had the inspiration to cook the prawn in the microwave! How did we do it? Well, first clean the prawn thoroughly. If you can wait, cut off the ‘antenna’ first lar. I can’t wait, I just cleaned them and put everything I want into a plastic container (Can use any plastic container lar as long as microwave safe. We improvise and use those round plastic disposable container that we got when we had our tofu fah yesterday). Added some water and was hoping that there is some salt in one of the cupboard, and then I can borrow a pinch but since none available except pepper, will have to make do with that. Microwave it at high for 2 half minutes.
By the time 2 minutes is up, the fresh smell of the prawn and pepper start to hit us. Thank god we only have another 30 seconds to wait before it ready. Even without salt and just pepper, the water that the prawn was sitting was taste sweet and great! That was how fresh the prawn was. I had some leftover salad sauce from yesterday, and my colleague agreed that the prawn very well with the salad sauce.
I seem to get the same compliments every time I made that salad sauce. It is a really simple dip. All you need is mayonnaise/yogurt, honey/ condensed milk and mustard sauce. Get about 2-3 spoon of mayo or yogurt (usually I will use half portion of each and mix them together) and about half spoonful of honey or condensed milk. Mix these together. And finally add about half teaspoon of mustard sauce. Mix well. You taste abit and depend to your preference, add more honey/condense milk or mustard.
Might make this for dinner tonight for our prawn! So, will take some pic and update it if I am hardworking enough tonight! In the meantime, you will just have to make do with your imagination! :P
I was happily agreeing with them when I suddenly realised that I don’t have my car with me! Babe is driving my car. Darn! So, since I can’t reap the benefit by going back early, I must have something to make sure that at least I get something right? What I did? Tell my colleagues that if they want to go back early, they need to think of something to bribe me lar, OF COURSE! LOL~! Or else, only they enjoy, me ler??? I even sms my babe to tell him the news but no response from him at all! Hmmpff!
Oh perhaps I should go and walk around Jusco and see if anything look interesting? Eiks! I better not, or else might end up like this afternoon. I went to Jusco this afternoon with the intention to get some vegetable to cook for dinner tonight. End up, saw the big nice fresh prawn for sale for RM16.89 per kg. Those prawns are bigger than my thumbs although it says the size is M. Usually, places like Giant and Tesco, M would be half the size. So, I bought some about half kg worth since we have fridge in the pantry. Will just keep them in the freezer compartment till I am ready to go.
But on the way back to the office, suddenly had the inspiration to cook the prawn in the microwave! How did we do it? Well, first clean the prawn thoroughly. If you can wait, cut off the ‘antenna’ first lar. I can’t wait, I just cleaned them and put everything I want into a plastic container (Can use any plastic container lar as long as microwave safe. We improvise and use those round plastic disposable container that we got when we had our tofu fah yesterday). Added some water and was hoping that there is some salt in one of the cupboard, and then I can borrow a pinch but since none available except pepper, will have to make do with that. Microwave it at high for 2 half minutes.
By the time 2 minutes is up, the fresh smell of the prawn and pepper start to hit us. Thank god we only have another 30 seconds to wait before it ready. Even without salt and just pepper, the water that the prawn was sitting was taste sweet and great! That was how fresh the prawn was. I had some leftover salad sauce from yesterday, and my colleague agreed that the prawn very well with the salad sauce.
I seem to get the same compliments every time I made that salad sauce. It is a really simple dip. All you need is mayonnaise/yogurt, honey/ condensed milk and mustard sauce. Get about 2-3 spoon of mayo or yogurt (usually I will use half portion of each and mix them together) and about half spoonful of honey or condensed milk. Mix these together. And finally add about half teaspoon of mustard sauce. Mix well. You taste abit and depend to your preference, add more honey/condense milk or mustard.
Might make this for dinner tonight for our prawn! So, will take some pic and update it if I am hardworking enough tonight! In the meantime, you will just have to make do with your imagination! :P
Truth Pays?
Thursday *sigh happily*! It seems that I am living from day to day and counting down to weekend nowadays. Kinda sad if you think of it. I mean, what is the difference between weekdays and weekends? It is all in the head. I mean we still have to wake up everyday, eat, walk and sleep! The only difference is the timing. But I did have a very good night last night. Even babe was cheerful this morning. Reason? It rained while we were sleeping! Ain't that the most perfect thing?
Come to think of it, it actually seldom rain this since I move to my new place. But it always seems to be raining when I am in the office or just about to wake up to go off to work! If you ask me, I would tell you that nothing is more sad than that. Ahhh...I can imagine snuggling up in bed, under a nice fluffy blanket reading a good book and lying next to me, my big soft stuffed dog (what were you thinking?*wink*)
Anyway, there seems to be a lot of big hoo-hah about the mix.fm newest program called the 'Lie Detector Test' where anyone can register and go to the studio and take the lie detector test. So basically, if you have some doubt about someone and want to find out the truth about the person, then it would be a good idea to register them for the program! However, be sure that you are ready for the truth because it might not be the truth that you are looking for.
Apparently, things got really hyped and hot yesterday when a wife asked the secretary about his husband so called work related activities. I am not sure what happened actually because although I have my MP4 with me in the office and told myself that I will turn it on to listen in, I simply forgotten about it. Can't help forgetting especially when I turn on my laptop and see the long list of emails in the inbox. You know the feeling that you can't wait to get started to attack the list of things to do for the day eventhough there is still a couple of hours before your official working hour?(Ok, I admit. I am abit of a workaholic!)
So, now here I am, in the office again early in the morning with my laptop and NEW 19 inch square flat screen monitor in front of me (yar I am showing off! haha), and the MP4 on to mix.fm and waiting for the Lie Detector Test. Today, apparently, it will feature a husband and wife married for two years. I wonder what the wife going to ask the husband. I found out that usually it is the wife that wants to dig the truth out of the husband. Where has all the trust gone??
Well, actually, I did ask babe if we should register (evil grin). After all, the price gift is RM1000 just to tell the truth is just too good to be true right? So, why not right? But babe rejected right out. I even said we should set all the questions and just ask those. He said no. Even when I offer to that he asked me the questions instead. He still say no. I can see the RM1000 flying away! Of course, I just couldn't resist asking the question, "Why? You have something to hide?"
Poor babe. I think he really wish he was not driving the car with me at the passenger seat at that moment. But I was just teasing him about registering too actually. Not that I have something to hide but why in the world do we want to air our dirty linen in air? Also, I firmly believe that if the person do not tell you something, there must be so reason and logic behind it. So, might have wiser NOT to ask too much? Anyway, I don't know about you but I am not sure if I can handle that much of the total 100% truth!
But that does not mean that I am not interested to listen to other people's skeleton out from the closet though! LOL~!
Come to think of it, it actually seldom rain this since I move to my new place. But it always seems to be raining when I am in the office or just about to wake up to go off to work! If you ask me, I would tell you that nothing is more sad than that. Ahhh...I can imagine snuggling up in bed, under a nice fluffy blanket reading a good book and lying next to me, my big soft stuffed dog (what were you thinking?*wink*)
Anyway, there seems to be a lot of big hoo-hah about the mix.fm newest program called the 'Lie Detector Test' where anyone can register and go to the studio and take the lie detector test. So basically, if you have some doubt about someone and want to find out the truth about the person, then it would be a good idea to register them for the program! However, be sure that you are ready for the truth because it might not be the truth that you are looking for.
Apparently, things got really hyped and hot yesterday when a wife asked the secretary about his husband so called work related activities. I am not sure what happened actually because although I have my MP4 with me in the office and told myself that I will turn it on to listen in, I simply forgotten about it. Can't help forgetting especially when I turn on my laptop and see the long list of emails in the inbox. You know the feeling that you can't wait to get started to attack the list of things to do for the day eventhough there is still a couple of hours before your official working hour?(Ok, I admit. I am abit of a workaholic!)
So, now here I am, in the office again early in the morning with my laptop and NEW 19 inch square flat screen monitor in front of me (yar I am showing off! haha), and the MP4 on to mix.fm and waiting for the Lie Detector Test. Today, apparently, it will feature a husband and wife married for two years. I wonder what the wife going to ask the husband. I found out that usually it is the wife that wants to dig the truth out of the husband. Where has all the trust gone??
Well, actually, I did ask babe if we should register (evil grin). After all, the price gift is RM1000 just to tell the truth is just too good to be true right? So, why not right? But babe rejected right out. I even said we should set all the questions and just ask those. He said no. Even when I offer to that he asked me the questions instead. He still say no. I can see the RM1000 flying away! Of course, I just couldn't resist asking the question, "Why? You have something to hide?"
Poor babe. I think he really wish he was not driving the car with me at the passenger seat at that moment. But I was just teasing him about registering too actually. Not that I have something to hide but why in the world do we want to air our dirty linen in air? Also, I firmly believe that if the person do not tell you something, there must be so reason and logic behind it. So, might have wiser NOT to ask too much? Anyway, I don't know about you but I am not sure if I can handle that much of the total 100% truth!
But that does not mean that I am not interested to listen to other people's skeleton out from the closet though! LOL~!
Wednesday, August 6, 2008
Buzzz Buzzzz Coffeee Buzzz Buzzz
Hi!!! Am I in a good mood today? So far so good! I had a great breakfast, chicken pie and coffee. And since I had my coffee already, I am in a good mood. Am I making sense? Don't worry, I am not making sense to myself either! All I know is, I am wide awake from the caffeine kick now but I know I will most likely need another dose just after lunch. Hence, going to cherish this great floaty wonderful feeling for awhile.
Anyway, I did thought of a question yesterday. A rather provoking one but somehow, I can't seem to remember it now! Anyway, I will just keep it for now. I am sure it will come back to me again and most likely when I do not have the time to go online or something like that. Oh well, I will end here then. Yar yar, short post. I don't want to crack my head and lost the buzzy effect from the caffeine I just drank! hahaha..mucks!
Anyway, I did thought of a question yesterday. A rather provoking one but somehow, I can't seem to remember it now! Anyway, I will just keep it for now. I am sure it will come back to me again and most likely when I do not have the time to go online or something like that. Oh well, I will end here then. Yar yar, short post. I don't want to crack my head and lost the buzzy effect from the caffeine I just drank! hahaha..mucks!
Tuesday, August 5, 2008
After 1.5months, I am still HAUNTED!
The more I think of this, the more angry I am at the poor service that Streamyx/TMPoint is providing. Especially on one of the extra charges in bill indicating RM66 for lost of phoneset. In the first place, the phone set was not lost. When we move to the new apartment, we actually brought the old phone set with us because knowing them, we know they will charge if we don’t. And when the person came to install the phoneline, he didn’t leave a new set of phone with us. So, why in the world do we need to bring the original phone set and send it to TMPoint to request for a rebate. I mean, if I have an extra phone set, yes, I understand. But there isn’t any extra set.
I am going to record down here what has happened so far so that when I draft the letter, I can put down the sequence and write a clear, short, concise and sweet letter of complaint.
1. 30 Jun 2008, Monday
When to TMPoint Puchong. Completed the phoneline and streamyx relocation form. Was told that the new line and streamyx will be installed at the new location within 7 work days. Provided us with reference number (255 009 310 001)
2. 4 Jul 2008, Friday, approximately 4.30pm
When to TMPoint Puchong to enquire why the delay as no technician called so far to set appointment to install phoneline. (Do not understand why need to install phoneline at new location since there is already a phoneline there. But was informed that the technician need to check and this will cost us RM30).
3. 4 Jul 2008, Friday
Approximately 5.30pm Customer Service at TMPoint Puchong informed us that she has submitted the order to center to request for installation of phone line at new location but as it was already after office hours and they don’t work weekends, the center will only be able to process order on Monday. Technician will then contact us to install the phone line. Not very happy with this news. The customer service made us wait for almost an hour while she was in the back room sorting this thing out but still gave us bad news.
4. 7 Jul 2008, Monday
No calls received from TMPoint or technician. What is the point of asking for my phone number then?
5. 8 Jul 2008, Tuesday
Called the helpdesk to request for updates. Was informed that the order received and helpdesk consultant provided me the technician contact number. Requested that I call the technician directly. Called the technician but was informed that he has not received any instruction. He will check and call me back. Called me back and informed me that the address provided to him by the center does not match the address I informed him. Informed me to call the helpdesk to change the address. Called the helpdesk to request to change address. Spelled out the EXACT correct address to help desk. Helpdesk said it is done.
6. 9 Jul 2008, Wed
Technician called early in the morning and informed me that he has received the new instruction but the address is still wrong, same mistake. Call the help desk again and request change of address. Was informed by helpdesk that they will change the address. Helpdesk consultant informed me that she will call me upon confirmation tomorrow.
7. 10 Jul 2008, Thurs
No calls from anyone. Again, what for waste my saliva and ask me to tell them my phone number??
8. 11 Jul 2008, Friday
Called helpdesk again and request to talk to supervisor and request for name: Fadzi. Informed him of the situation. Helpful and promised to ensure that the correct address provided to technician and installation will be on Monday. Promised to expedite activation of Steamyx after installation instead of the usual 3 days.
9. 14 Jul 2008, Monday
Call from technician early in the morning to install phoneline @ 12 noon. Call helpdesk at 7pm to request activation of line (as required by standard procedure). Informed by helpdesk that they didn’t received order that the line was installed and hence can activate. Requested that I go down to TMPoint Puchong personally to find out more.
10. 15 Jul 2008, Tuesday
Called helpdesk and enquire once again. Was informed this time that they have received the order that line was installed and will activate Streamyx within 3 days. Requested helpdesk to expedite as I have already waited more than 2 weeks.
11. 16 Jul 2008, Wed
Tried to login Streamyx and discovered that phoneline activated. So it actually does not need 3 days to activate the line right?? I don't believe that they are soooo busy that a queue is there to activate the streamyx!
12. 17 Jul 2008, Monday
Went online to pay outstanding amount of RM396.40 via RHB online banking.
13. 2 Aug 2008, Saturday
Received TMNet bill dated 22 Jul 2008 amounting to RM608.50 with RM212.11 being the current caj .
14. 4 Aug 2008, Monday, 10am
Called the helpdesk to enquire and ask for explanation on the outstanding amount. Informed them that I paid via RHB Internet banking RM396.40 and requested them to check. Also requested an explanation for additional RM102.11 especially RM66 payment for lost of equipment (Bayaran Alat Hilang). Was promptly informed that it was because I didn’t return the phone set and would need to do so by going personally to TMPoint to return the phone set and complete a form. Outstanding amount will be adjusted after that. Have not managed to ask on the remaining RM36.11 as helpdesk consultant very impatient to end the conversation.
15. 4 Aug 2008, Monday, 7pm
Upon reaching home, found out from babe that the technician that came to install the phone did not leave behind any extra phone set. Instead, we are using the original phone set from our old place.
16. 5 Aug 2008, Tuesday, approx. 1.30pm
Called 100 to enquire about the outstanding amount and the additional unaccounted charges. Was informed that they have not received any payment from me for the outstanding charges. I informed them again that I have paid via RHB Internet banking for the total amount of RM396.40 on 17 Jul 08 and the transaction number. The person answering the phone informed me that the phone line will be activated within 24hours.
I am surprised because my line was still active. He confirmed again that it was terminated and he will proceed to activate the line. I requested more information on other outstanding amount. He directed me to another section.
17. 5 Aug 2008, Tuesday, approx. 1.45pm
As informed by the other guy, I called and connect to dispute on billing enquiries section. Again, was informed that they have not received any payment for outstanding amount. Again I provided details of the internet banking. And again, I requested for more information on the additional charges, specifically RM26 for monthly phone rental when it should be RM0 since I took the Streamyx combo package which includes the phone rental.
Also enquire on the RM66 which states in the bill as for payment of lost item. Informed the her, Ms Zuraini, that I didn’t receive any new phone set when relocation. She also asked if this Streamyx was registered to two phoneline. I was shocked because the previous line was terminated. I asked what was the other additional charges under kredit dan charge lain lain. She informed me this was pro-rated rental for previous phone line. AGAIN I asked her, shouldn’t this be RM0 since it is included in the streamyx package?
She informed me no, only for the new line. Since the amount was roughly RM10, I decided not to argue further with her. Instead, requested for action that will be taken for the RM26 and RM66. She corrected me and informed me that it should be RM25 only as RM1 is for the itemized billing charge. Frustrated, I decided to let it go especially since I am in the office. So enquire when can the investigation to the dispute for the RM25 + RM66 can be settled. She informed me that the investigation will take 90days, i.e. 3 months! I was so shocked. So I asked why should I be penalized for something that is obviously not caused by me? Do I still need to pay the full RM212.11 in the meantime? She said yes! (Can I start swearing yet?)
This is the service we get from the IDIOT TMNET and STREAMYX????? At this point, I don't even know which party to blame specifically. I only can summarise the root cause as this:
1. The person in charge in TMPoint Puchong FORGOTTEN to submit my request for relocation and hence, after 5 days, there are still no action. If I had not gone to TMPoint Puchong on 5 Jul, my request would still be lost somewhere. Furthermore, key-in the wrong address.
2. The helpdesk consultant (or maybe I add STUPID) DID NOT change the address when I informed them that it is wrong although she said it is changed and even read it back to me. Either she forgot to save or simply couldn't be bothered?
3. The helpdesk consultant is not well informed and does not know what they need to do or else there would not be a hassle such as this.
4. The system or standard operating procedure for phone relocation SUCKS and totally ineffective. The management should look into this and perhaps consider to hire themselves a consultant? A REAL CONSULTANT!
5. Their online payment system MESSED UP~! I paid more than 2 weeks ago and their system still cannot track it! But the moment I informed them my bank transaction number, they can immediately tell me that they will activate my account within 24 hours. So, they have cash received but unaccounted for because their system do not comprehend the purpose!
6. Finally (but not at all last, I am pretty sure), the dispute investigation team, 90days? I guess they have so many complaints on the billing that they are backup cases for 3 months in which case, I would suggest to the management again to rethink, replan and redo their SOP!
ARGH! Going to complaint draft the letter tonight!
I am going to record down here what has happened so far so that when I draft the letter, I can put down the sequence and write a clear, short, concise and sweet letter of complaint.
1. 30 Jun 2008, Monday
When to TMPoint Puchong. Completed the phoneline and streamyx relocation form. Was told that the new line and streamyx will be installed at the new location within 7 work days. Provided us with reference number (255 009 310 001)
2. 4 Jul 2008, Friday, approximately 4.30pm
When to TMPoint Puchong to enquire why the delay as no technician called so far to set appointment to install phoneline. (Do not understand why need to install phoneline at new location since there is already a phoneline there. But was informed that the technician need to check and this will cost us RM30).
3. 4 Jul 2008, Friday
Approximately 5.30pm Customer Service at TMPoint Puchong informed us that she has submitted the order to center to request for installation of phone line at new location but as it was already after office hours and they don’t work weekends, the center will only be able to process order on Monday. Technician will then contact us to install the phone line. Not very happy with this news. The customer service made us wait for almost an hour while she was in the back room sorting this thing out but still gave us bad news.
4. 7 Jul 2008, Monday
No calls received from TMPoint or technician. What is the point of asking for my phone number then?
5. 8 Jul 2008, Tuesday
Called the helpdesk to request for updates. Was informed that the order received and helpdesk consultant provided me the technician contact number. Requested that I call the technician directly. Called the technician but was informed that he has not received any instruction. He will check and call me back. Called me back and informed me that the address provided to him by the center does not match the address I informed him. Informed me to call the helpdesk to change the address. Called the helpdesk to request to change address. Spelled out the EXACT correct address to help desk. Helpdesk said it is done.
6. 9 Jul 2008, Wed
Technician called early in the morning and informed me that he has received the new instruction but the address is still wrong, same mistake. Call the help desk again and request change of address. Was informed by helpdesk that they will change the address. Helpdesk consultant informed me that she will call me upon confirmation tomorrow.
7. 10 Jul 2008, Thurs
No calls from anyone. Again, what for waste my saliva and ask me to tell them my phone number??
8. 11 Jul 2008, Friday
Called helpdesk again and request to talk to supervisor and request for name: Fadzi. Informed him of the situation. Helpful and promised to ensure that the correct address provided to technician and installation will be on Monday. Promised to expedite activation of Steamyx after installation instead of the usual 3 days.
9. 14 Jul 2008, Monday
Call from technician early in the morning to install phoneline @ 12 noon. Call helpdesk at 7pm to request activation of line (as required by standard procedure). Informed by helpdesk that they didn’t received order that the line was installed and hence can activate. Requested that I go down to TMPoint Puchong personally to find out more.
10. 15 Jul 2008, Tuesday
Called helpdesk and enquire once again. Was informed this time that they have received the order that line was installed and will activate Streamyx within 3 days. Requested helpdesk to expedite as I have already waited more than 2 weeks.
11. 16 Jul 2008, Wed
Tried to login Streamyx and discovered that phoneline activated. So it actually does not need 3 days to activate the line right?? I don't believe that they are soooo busy that a queue is there to activate the streamyx!
12. 17 Jul 2008, Monday
Went online to pay outstanding amount of RM396.40 via RHB online banking.
13. 2 Aug 2008, Saturday
Received TMNet bill dated 22 Jul 2008 amounting to RM608.50 with RM212.11 being the current caj .
14. 4 Aug 2008, Monday, 10am
Called the helpdesk to enquire and ask for explanation on the outstanding amount. Informed them that I paid via RHB Internet banking RM396.40 and requested them to check. Also requested an explanation for additional RM102.11 especially RM66 payment for lost of equipment (Bayaran Alat Hilang). Was promptly informed that it was because I didn’t return the phone set and would need to do so by going personally to TMPoint to return the phone set and complete a form. Outstanding amount will be adjusted after that. Have not managed to ask on the remaining RM36.11 as helpdesk consultant very impatient to end the conversation.
15. 4 Aug 2008, Monday, 7pm
Upon reaching home, found out from babe that the technician that came to install the phone did not leave behind any extra phone set. Instead, we are using the original phone set from our old place.
16. 5 Aug 2008, Tuesday, approx. 1.30pm
Called 100 to enquire about the outstanding amount and the additional unaccounted charges. Was informed that they have not received any payment from me for the outstanding charges. I informed them again that I have paid via RHB Internet banking for the total amount of RM396.40 on 17 Jul 08 and the transaction number. The person answering the phone informed me that the phone line will be activated within 24hours.
I am surprised because my line was still active. He confirmed again that it was terminated and he will proceed to activate the line. I requested more information on other outstanding amount. He directed me to another section.
17. 5 Aug 2008, Tuesday, approx. 1.45pm
As informed by the other guy, I called and connect to dispute on billing enquiries section. Again, was informed that they have not received any payment for outstanding amount. Again I provided details of the internet banking. And again, I requested for more information on the additional charges, specifically RM26 for monthly phone rental when it should be RM0 since I took the Streamyx combo package which includes the phone rental.
Also enquire on the RM66 which states in the bill as for payment of lost item. Informed the her, Ms Zuraini, that I didn’t receive any new phone set when relocation. She also asked if this Streamyx was registered to two phoneline. I was shocked because the previous line was terminated. I asked what was the other additional charges under kredit dan charge lain lain. She informed me this was pro-rated rental for previous phone line. AGAIN I asked her, shouldn’t this be RM0 since it is included in the streamyx package?
She informed me no, only for the new line. Since the amount was roughly RM10, I decided not to argue further with her. Instead, requested for action that will be taken for the RM26 and RM66. She corrected me and informed me that it should be RM25 only as RM1 is for the itemized billing charge. Frustrated, I decided to let it go especially since I am in the office. So enquire when can the investigation to the dispute for the RM25 + RM66 can be settled. She informed me that the investigation will take 90days, i.e. 3 months! I was so shocked. So I asked why should I be penalized for something that is obviously not caused by me? Do I still need to pay the full RM212.11 in the meantime? She said yes! (Can I start swearing yet?)
This is the service we get from the IDIOT TMNET and STREAMYX????? At this point, I don't even know which party to blame specifically. I only can summarise the root cause as this:
1. The person in charge in TMPoint Puchong FORGOTTEN to submit my request for relocation and hence, after 5 days, there are still no action. If I had not gone to TMPoint Puchong on 5 Jul, my request would still be lost somewhere. Furthermore, key-in the wrong address.
2. The helpdesk consultant (or maybe I add STUPID) DID NOT change the address when I informed them that it is wrong although she said it is changed and even read it back to me. Either she forgot to save or simply couldn't be bothered?
3. The helpdesk consultant is not well informed and does not know what they need to do or else there would not be a hassle such as this.
4. The system or standard operating procedure for phone relocation SUCKS and totally ineffective. The management should look into this and perhaps consider to hire themselves a consultant? A REAL CONSULTANT!
5. Their online payment system MESSED UP~! I paid more than 2 weeks ago and their system still cannot track it! But the moment I informed them my bank transaction number, they can immediately tell me that they will activate my account within 24 hours. So, they have cash received but unaccounted for because their system do not comprehend the purpose!
6. Finally (but not at all last, I am pretty sure), the dispute investigation team, 90days? I guess they have so many complaints on the billing that they are backup cases for 3 months in which case, I would suggest to the management again to rethink, replan and redo their SOP!
ARGH! Going to complaint draft the letter tonight!
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